Complex Service Technician II
Company: Johnson Controls
Location: San Leandro
Posted on: October 6, 2024
Job Description:
Johnson Controls seeks a Complex Service Tech II to perform
system service and maintenance, including preventative maintenance,
commissioning, and installation of electronic control systems.
As a global leader in smart, healthy and sustainable buildings, our
mission is to reimagine the performance of buildings to serve
people, places and the planet. Our teams are uniquely positioned to
support a multitude of industries across the globe, offering
opportunities for development through meaningful work projects and
learning experiences.
We strive to provide our employees with an experience focused on
supporting their physical, financial, and emotional wellbeing. Our
company culture empowers employees to build their best future,
where their voice and ideas are heard.
Key Responsibilities:
- Diagnoses and repairs complex electronic control system
malfunctions, requiring extensive knowledge of electronic or
digital controls systems and ability to test and write
modifications in multiple languages of systems software.
- Provides sketches of field changes and discrepancies for
engineering corrections and drawings.
- Communicates with customers upon arrival and before leaving the
work site, ensuring high levels of customer satisfaction.
- Manages assigned work to meet professional execution, of time
and customer satisfaction.
- Adheres to all Johnson Controls and customer safety standards,
providing safety awareness on work sites.
- Mentors and trains mechanical workforce on building automation
systems.
- Compiles job documentation, such as certificate of completion,
customer training forms, training certificates and punch lists.
Requirements:
- Computer technology, 3-5 years of industry experience or
experience in servicing electronic systems.
- Generally required knowledge of Low Voltage controls systems,
site preparation, peripheral equipment installation and servicing
techniques.
- Effective interpersonal skills to properly represent Johnson
Controls to customers and other outside contacts in an ethical and
professional manner.
- Ability to explain technical information to technical and
non-technical people.
- PC experience required and the ability to program System,
American Dynamics, Avigilon, Lenel, Genetec, Kantech, Amag and
others.
Preferred Qualifications:
- Vocational School four-year program or an Associate degree in
electronics, Systems, computer technology, similar field plus three
years of industry experience or five years of experience in
servicing electronic industry.
- Ability to explain technical information to technical and
non-technical people.
- Leadership skills to support the activities of Tech's and
Subcontractors working on complex, non-critical Building Automation
equipment on a job site.
- Proficient in Networking & Servicer Software.
Benefits:
- Competitive salary.
- Paid vacation/holidays/sick time.
- Comprehensive benefits package including 401K, medical, dental,
and vision care.
- Extensive product and on the job/cross training
opportunities.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- Company vehicle, Tools, and Equipment to complete all
jobs.
- Providing Scheduling and management support.
- JCI Employee discount programs.
Keywords: Johnson Controls, Newark , Complex Service Technician II, Professions , San Leandro, California
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