Pre-Installation Technician II
Company: Canon Solutions America, Inc.
Location: Livermore
Posted on: October 3, 2024
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Job Description:
Pre-Installation Technician IIUS-CA-LivermoreJob ID: 32405Type:
Full-Time# of Openings: 1Category: WarehouseCA - LivermoreAbout the
Role Performs comprehensive pre-install and setup of all assigned
machines per CSA Pre-Install /Configuration shop Standards.
Performs used equipment evaluation and preparation per documented
used processes. Continues to pursue progressive development of
technical skills via Canon training and OJT. Assists in other
Logistics areas as assigned. Supports the training of PreInstall
Tech I. Once certified on specific model series, technician is
expected to work with CUSA Technical Support Help Desk, as needed,
in troubleshooting, and following direction given by the Help
Desk.Your Impact - Performs assigned configurations each day at or
above the established benchmark for the model.- Maintains
appropriate monthly average labor time for "S" and, as needed, "C"
calls, dependent on assigned work load and availability.- Achieves
monthly accountability expectations for position (based on shop
tech matrix).- Maintains constant high level of work quality and
consistent conformance with published standards.- Maintains all
technical information and Canon property assigned.- Available to
work overtime, as required, which may include weekends.- Completes
repairs and maintenance on Used equipment within the RDC goals (for
either transfer triage/evaluation or for final preparation for
local delivery).- Stays current on Canon Technical Certifications
on current model lines, subject to pre-install or repair in the
Pre-Install Shop.- Communicates well with fellow team members,
internal customers, supervisors and other internal departments
regarding the timely completion of assigned work related to
pre-installs and/or preparation of Used machines.- Assist and/or
cross train in other Logistics functions as assigned.- Consistently
follows all documented shop processes and procedures.- Maintains
shop cleanliness and security.About You: The Skills & Expertise You
Bring HS Diploma, GED, or equivalent experience required, plus 1 to
2 years of related experience.- Degree in Electronics, or
equivalent training in Military/Trade School/Industry.- Completes
technical certifications on MFD's within segments 1-6 (Online
Pre-Reqs and classroom training) within two years of promotion.- At
least 1 year Electrical/Mechanical industry experience, or at least
three months hands on pre-install experience as a temporary
employee. - Good working knowledge of personal computers, general
and office application software.- Capable of accessing E-support
via a computer and using other on-line tools.- Capable of updating
System Software on Canon connected device.- Demonstrates a
willingness and is successful at working in a team environment.-
Demonstrates a positive work attitude. - Capable of following Canon
shop procedures and process with minimal instruction. - Good
working knowledge of networking with proven ability to connect
Ethernet-capable device to the network. - Working knowledge and
aptitude on all current Canon MFDs. This would include diagnostic
and troubleshooting aspects. - Ability to learn new concepts and
apply acquired knowledge. - Good logical thinking ability.- Strong
technical and non-technical communication skills. - Must meet or
exceed minimum performance standards for productivity and quality.-
Demonstrate appropriate level of technical knowledge, skills and
learning. ability. - Proficient in configuration of MFDs within
segments 1-7.- Must be in position and show consistent performance
for minimum of 1 year, after certifications, prior to consideration
for promotion. - Travel to support other RDCs as assigned (valid
driver's license and acceptable driving record necessary). In
accordance with applicable law we are providing the anticipated
base hourly for this role: $17.57 - 26.31Company Overview About our
Company - Canon Solutions America, Inc. empowers companies of all
sizes to succeed by supplying market leading enterprise,
production, and large format printing solutions, supported by
exceptional professional service offerings. With unwavering
dedication to promote professional innovation, Canon Solutions
America, Inc. helps drive sustainability, nurture efficiency, and
regulate costs through the unification of comprehensive digital and
traditional printing and document management solutions. As a wholly
owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is
headquartered in Melville, NY and has sales and service locations
across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which
earned approximately $30.4 billion in global revenue in 2020, ranks
third overall in U.S. patents granted in 2020 and was named one of
Fortune Magazines Worlds Most Admired Companies in 2020. Canon
Solutions America offers a competitive compensation package
including, for eligible positions, medical, dental, vision, 401(k)
Savings Plan, discretionary profit sharing, discretionary success
sharing, educational assistance, recognition programs, vacation,
and much more. A more comprehensive list of what we have to offer
is available at
https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws,
regulations, orders and mandates, including those we may be
required to follow as a federal government
contractor/subcontractor. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status. If you are not
reviewing this job posting on our Careers site
csa.canon.com/careers, we cannot guarantee the validity of this
posting. For a list of our current postings, please visit us at
csa.canon.com/careers. #CSAPosting Tags #PM20 #LI-FL1
#ID22PIda1166cb25fb-25660-35687870
Keywords: Canon Solutions America, Inc., Newark , Pre-Installation Technician II, Professions , Livermore, California
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