Director, RAI Strategy Team (People Leader)

Company: Salesforce, Inc.
Location: San Francisco
Posted on: November 1, 2024

Job Description:

Director, RAI Strategy TeamRemote Customer-BasedLocations: California - San Francisco, Colorado - Remote, Virginia - Washington DC Metro - Remote, Washington - Seattle Metro - Remote, California - RemoteTime Type: Full timePosted on: Posted TodayJob Requisition ID: JR266436To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.We are giving focus to our Professional Services organization's scope of influence & capability in the area of AI technologies that are core to Salesforce's Einstein solutions with the role of AI Business Strategy Consultant. AI Consultants will have generative, predictive, and analytic AI knowledge and have proven expertise in the area of AI ethics, design, and general technology understanding. This role supplies specific AI-related expertise to our strategic engagements for customers across industries, serving as a trusted advisor to our key customers. Their work involves guiding our highly skilled and collaborative project teams in strategic engagements, mentoring both non-technical and technical consultants, managing customer relationships at executive levels, and delivering strategy & roadmap results.Core Responsibilities:

• AI Expertise: Apply ever-growing knowledge of AI technologies to provide broad strategic perspective and guidance to Salesforce customers.
• Provide Trusted AI Professional Services: Lead AI Coach engagements, develop readiness assessments, vision, strategy, and PoV for AI focus topics.
• Product Alignment: Partner with TMP leaders to ensure continuous feedback between PoV/content/asset creation and AI-powered product direction.
• Industry Alignment: Partner with Industry/OU leaders to ensure continuous feedback between PoV content creation and industry-specific insights and needs.
• Customer and Exec Engagements: Engage senior-level customer leaders in planned meetings, workshops, and discussions to establish links and demonstrate AI expertise.
• Account Strategy: Partner with sales teams to create relevant, customized solutions and engagements for key accounts.
• Knowledge & Enablement: Coordinate and collaborate on knowledge, assets, enablement, and tools to scale AI knowledge throughout professional services.Your Impact:
• Thought leadership - Establish Salesforce as trusted authorities in the field of AI.
• Account specific POV - Tailor and translate solution message to customers about AI and Einstein.
• Engage with customer - Drive the vision to tangible implementation strategies.
• Relationship building - Engage long term with prospective and current C-level executives.
• Salesforce Way & Knowledge Contribution - Create content and assets to enable Salesforce Trailblazers on AI topics.Success Criteria:
• Successful execution of AI strategic engagements that lead to follow-on implementations.
• Application of our Ethical AI guidelines and standards in strategy and roadmaps for Salesforce customers.
• Successful collaboration with OU's and other areas of ProServ to scale AI capability in the organization.
• Creation & Maintenance of high-value Sales and ProServ assets to enable the pipeline generation for AI Cloud services.Minimum Requirements:
• Strategic consulting experience with large clients and responsibility for recommendations from vision to operationalizing roadmaps (10+ years).
• Proven experience managing diverse teams in a complex environment.
• Expertise in AI capabilities and translating trends into successful strategies.
• Experience in Enterprise Architecture, Business Strategy, Product Management, Agile, Program Governance, Experience Design, Change Management, and/or Value Realization.
• Strong communication, presentation, and writing skills.Preferred Requirements:
• Proven success in a matrixed and highly collaborative environment.
• Prior success in emerging tech, regulatory/policy environments, or other AI implementations.Accommodations:If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form.Posting Statement:At Salesforce, we believe that the business of business is to improve the state of our world. We are committed to creating a workforce that reflects society through inclusive programs and initiatives.Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $183,600 to $290,500. For Colorado-based roles, the range is $166,900 to $242,100.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
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