Technical Program Manager, Trust and Safety
Company: Trust A-tech
Location: San Francisco
Posted on: October 29, 2024
Job Description:
We are seeking a Technical Program Manager to own and drive
programs that are primarily focused on aligning technical roadmaps
and driving execution between our internal engineering teams and
the engineering teams at our major cloud partners. Our AI models
are available on both our own first-party platforms (claude.ai and
our API) as well as on Amazon Bedrock and Google Vertex. We must
ensure tight coordination between our internal teams and our
external partner teams to enable repeatable and efficient product
development and launch pipelines. You will be responsible for
aligning a range of business and technical stakeholders both within
and outside Anthropic to drive execution of technical roadmaps. As
one of the first members of the company's centralized TPM team,
you'll have the opportunity to make a foundational impact as you
contribute to the scaling of the TPM function for the company.
Though your primary focus will be on our cloud partnerships, you
will likely also have the opportunity to drive other programs that
span the broader Engineering org and the company. Extremely strong
soft skills are paramount, as our team will be front and center in
driving lots of company-wide changes and top priority initiatives
that require generating buy-in, balancing various opinions, and
competing for attention in our rapidly scaling environment. This
role is a great fit for someone who has both seen excellence at
scale and operated in rapidly scaling, high-ambiguity teams and
scope. We are seeking candidates with deep TPM expertise but who
are comfortable acting as adaptable generalists who add value fast.
We excel at maintaining a broad view of our work but diving deep
into the details when necessary. We understand business goals,
translate and organize them into technical programs and projects,
and drive execution. We are adept at engaging with both
non-technical and technical stakeholders at all levels of the
company, including executive leadership. Responsibilities:
- Collaborate with engineering leaders to define, scope, and
sequence major technical initiatives and projects.
- Lead cross-functional coordination and planning for multiple
complex engineering projects, acting as the glue between product,
engineering, and external partners.
- Own the relationship with key stakeholders at our large-scale
cloud providers, partnering with them to develop and execute on
shared technical roadmaps.
- Develop detailed project plans, timelines, and resourcing
strategies for technical projects and initiatives.
- Develop and manage systems, processes, and tools to support
technical program management and increase team productivity.
- Establish scalable program management frameworks, playbooks,
and best practices.
- Provide clear and transparent reporting on program status,
issues, and risks to executives and stakeholders.
- Foster a culture of accountability, rigor, and continuous
improvement on the technical program management team. You might be
a good fit if you:
- Have several years of experience in technical program
management, with a track record of successfully delivering complex
technical programs.
- Have experience executing technical programs that require
systems and engineering-level knowledge.
- Have exceptionally strong interpersonal and communication
skills that enable you to influence without authority, build
cross-organizational support, cooperation and action around
initiatives and process adoption.
- Have a high threshold for navigating ambiguity and are able to
balance setting strategic priorities with rapid, high-quality
execution.
- Thrive in unstructured environments, and have a knack for
bringing order to chaos.
- Are passionate about Anthropic's mission and ensuring AI is
developed safely. Annual Salary (USD): The expected salary range
for this position is $300k - $320k. Logistics: Location-based
hybrid policy: Currently, we expect all staff to be in our office
at least 25% of the time. Deadline to apply: None. Applications
will be reviewed on a rolling basis. US visa sponsorship: We do
sponsor visas! However, we aren't able to successfully sponsor
visas for every role and every candidate; operations roles are
especially difficult to support. But if we make you an offer, we
will make every effort to get you into the United States, and we
retain an immigration lawyer to help with this. We encourage you to
apply even if you do not believe you meet every single
qualification. Not all strong candidates will meet every single
qualification as listed. Research shows that people who identify as
being from underrepresented groups are more prone to experiencing
imposter syndrome and doubting the strength of their candidacy, so
we urge you not to exclude yourself prematurely and to submit an
application if you're interested in this work. Compensation and
Benefits: Anthropic's compensation package consists of three
elements: salary, equity, and benefits. We are committed to pay
fairness and aim for these three elements collectively to be highly
competitive with market rates. Equity: On top of this position's
salary (listed above), equity will be a major component of the
total compensation. We aim to offer higher-than-average equity
compensation for a company of our size, and communicate equity
amounts at the time of offer issuance. US Benefits: The following
benefits are for our US-based employees:
- Optional equity donation matching at a 3:1 ratio, up to 50% of
your equity grant.
- Comprehensive health, dental, and vision insurance for you and
all your dependents.
- 401(k) plan with 4% matching.
- 22 weeks of paid parental leave.
- Unlimited PTO - most staff take between 4-6 weeks each year,
sometimes more!
- Stipends for education, home office improvements, commuting,
and wellness.
- Fertility benefits via Carrot.
- Daily lunches and snacks in our office.
- Relocation support for those moving to the Bay Area.
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Keywords: Trust A-tech, Newark , Technical Program Manager, Trust and Safety, Executive , San Francisco, California
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