Sr. Product Manager, Safety Experience
Company: Tinder
Location: Palo Alto
Posted on: October 22, 2024
Job Description:
Our MissionLaunched in 2012, Tinder revolutionized how people
meet, growing from 1 match to one billion matches in just two
years. This rapid growth demonstrates its ability to fulfill a
fundamental human need: real connection. Today, the app has been
downloaded over 630 million times, leading to over 97 billion
matches, serving approximately 50 million users per month in 190
countries and 45+ languages - a scale unmatched by any other app in
the category.The Team and RoleWe are looking for a Senior Product
Manager to lead and develop the Safety Experience roadmap to:
- Foster healthy interactions among users and maintain a
respectful community.
- Ensure our moderation user experiences are fair, transparent,
and humane.This role is part of our Integrity (Trust & Safety)
team, working to make Tinder the safest place to meet new
people.Where you'll work:This is a hybrid role and requires
in-office collaboration two days per week. This position is located
in San Francisco, or Palo Alto, CA.In this role, you will:
- Lead, influence, and take responsibility for the strategy,
outcomes, and execution of the Safety Experience roadmap.
- Define the requirements, design, and delivery of user-facing
features to improve member safety.
- Create wireframes, narratives, and other illustrations to
convey feature ideas and gather feedback.
- Balance input from a wide variety of stakeholders with
potentially competing ideas.
- Collaborate with cross-functional partners, such as Marketing,
Member Experience, Creative, Legal, Privacy, and X-Product teams,
to increase user awareness of safe behaviors and access to safety
resources.
- Advocate for fair and transparent user experiences within our
moderation and new feature development.
- Gather insights from Consumer/UX Research and data analysis to
inform decision-making.
- Engage with industry associations and non-profit organizations
for expert advice.You'll need:
- Initiative and the ability to work independently, with 5+ years
of experience in product design and management.
- Deep empathy and curiosity about user safety issues.
- Ability to think strategically and solve complex problems with
structured approaches.
- Experience delivering products from inception to launch by
collaborating with multiple stakeholders.
- Strong commitment to advocating for the Tinder user's safety
experience.
- Exposure to Trust & Safety operations and User Generated
Content (UGC) moderation practices.
- Experience launching consumer-facing features across platforms
(iOS, Android, and Web).
- Strong analytical and design aptitude, with experience working
with ML/AI teams to drive solutions.
- Effective communication skills, including strong listening,
verbal, and written abilities.As a full-time employee, you'll
enjoy:
- Unlimited PTO (with no waiting period), 10 annual Wellness
Days
- Time off to volunteer and charitable donations matching
- Comprehensive health, vision, and dental coverage
- 100% 401(k) employer match up to 10%, Employee Stock Purchase
Plan (ESPP)
- 100% paid parental leave (including for non-birthing parents),
family forming benefits, and Milk Stork, which provides access to
breast milk shipping for business travel, surrogacy, and employee
relocation
- Investment in your development: mentorship through our
MentorMatch program, access to 6,000+ online courses through Udemy,
and an annual stipend for your professional development
- Investment in your wellness: access to mental health support
via Modern Health, and Insight Timer; paid concierge medical
membership, pet insurance, fitness membership subsidy, and commuter
subsidy
- Free subscription to Tinder GoldCommitment to InclusionAt
Tinder, we don't just accept difference, we celebrate it. We strive
to build a workplace that reflects the rich diversity of our
members around the world, and we value unique perspectives and
backgrounds. Even if you don't meet all the listed qualifications,
we invite you to apply and show us how your skills could transfer.
Tinder is proud to be an equal opportunity workplace where we
welcome people of all sexes, gender identities, races, ethnicities,
disabilities, and other lived experiences.
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Keywords: Tinder, Newark , Sr. Product Manager, Safety Experience, Executive , Palo Alto, California
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